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Marketing and Technology Updates for Small Business Owners

Let’s Chat

Let’s Chat

In an age where most people would rather text than talk, we have seen a dramatic rise in live chat features on websites.  Sometimes  I get nostalgic for the old days when you called a company with a simple question and got a quick answer but I have to admit the live...

Habitually Build Great Habits

Habitually Build Great Habits

So what’s the secret to building great habits? In short, there isn’t one. Every person, every situation is unique. What I can give you, though, is a better understanding of what habits are and a few tips to help you maintain a level head throughout the integration process.

75% Satisfaction Score

75% Satisfaction Score

If you are like many business owners, you started your company to do something you enjoyed. Maybe you were a chef looking to start a restaurant, or a doctor who wanted to take care of people, or a marketer who enjoyed the creative challenge of engaging customers with...

MTFW Guests Wanted

Have you had a chance to listen to More than a Few Words? Our weekly podcast has been around for almost a decade. Over the years we have experimented with different formats including live call-in shows and long in-depth conversations. These days, MTFW is a brief...

Read Your Client’s Mind

Read Your Client’s Mind

Clients…can’t work with them, can’t work without them. Literally. What’s best for your client is what’s best for you. You want to provide the best quality service you can and end up with a killer project, and they want to have the best you can offer for...

Time to Get Personal

Time to Get Personal

Everyone wants to feel special. When you walk into a coffee shop and you're greeted by name you feel welcome. When a waitress remembers that you like your eggs over easy before you order you feel at home. So the next time you want a cup of coffee or eggs over easy,...

Performance Review for Your Website

Performance Review for Your Website

Is your website doing its job? As a business owner, you conduct performance reviews of your employees. You evaluate the quality of their work, the objectives you outlined for them, and the results they delivered. But do you hold your website to the same standard? Do...