I flew out of Ft. Smith Arkansas yesterday. And while the rest of the country was complaining about new security standards, invasive procedures, and the hassles of long security lines, I had a lovely experience.  ( See photos of ladies room and waiting area)

The smiling, good-natured security guards greeted many of my fellow travelers by name, helped me unpack my laptop, and explained if I removed my bracelets, I would reduce the chance of setting off the alarms ( even though I have an artificial hip).

I am not on a first name basis with security, yet, but I found the entire process, easy, comfortable, and pleasant.  And in an airport, where security guards seem to know everyone, I felt surprisingly safe.

So I wonder, what lessons could airports around the US learn from Ft. Smith about making travelers feel comfortable and secure.