IMG 1483I flew out of Ft. Smith Arkansas yesterday. And while the rest of the country was complaining about new security standards, invasive procedures, and the hassles of long security lines, I had a lovely experience.  ( See photos of ladies room and waiting area)

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The smiling, good-natured security guards greeted many of my fellow travelers by name, helped me unpack my laptop, and explained if I removed my bracelets, I would reduce the chance of setting off the alarms ( even though I have an artificial hip).

I am not on a first name basis with security, yet, but I found the entire process, easy, comfortable, and pleasant.  And in an airport, where security guards seem to know everyone, I felt surprisingly safe.

So I wonder, what lessons could airports around the US learn from Ft. Smith about making travelers feel comfortable and secure.