What is social media?  On a regular basis I am asked this question, and as well as I know the answer, I often struggle to find the right words to explain it to a novice, because I am too close to it every day.

I love this video by Common Craft.  It does a great job of explaining how social media works in language the novice can be comfortable with.


Social Media Survey  Part Two:  How do You Use Facebook?

We are conducting a follow up to our first social media survey, and would love to know how you  use Facebook in your business. It is only 20 questions and we would love to add your answers to the study.  Go to  Facebook  study .