I am working a presentation for a group of HVAC distributors in New Orleans in April.  Having spent 11 years in the industry, I feel comfortable talking about how to apply what I know about marketing to their challenges.

But I have been away for a few years, and thought it would be helpful to see what others have been writing and discussing.  What I  found is that although it seems things are moving very quickly, much of what I am telling my small business clients today, others have been saving for quite awhile.

For example: In 2003 David Squires wrote  n article for the ACH&R News about how to make your websites more efficient. Interestingly seven years later, we still see much of the same issues we saw then. Text heavy and product heavy sites which miss what is really important to the consumer; How well you solve the client’s problem?

Check out David’s list of 12 ways to improve your site and see if you agree with me, that while some things do change, others remain, very much the same!