How many times have you heard someone stay it is much more expensive to get a new customer then to hold on to the ones you have.  So what are you doing to keep your customers?

Lesley Spencer Pyle writing for offers eight simple methods for building a relationship with your existing customers.  While there is nothing revolutionary on this list.  it is a good reminder of the things we should be doing every day.

1.  Touch base frequently

2. Pick up the phone.

3. Branch out.

4. Become a resource.

5. Write a note.

6. Tailor your approach.

7. Be prompt with inquiries.

8. Listen, listen, listen

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