Customer Service Distilled

Customer Service Distilled

Today’s guest post is from Thomas Aaron.  (He is the two legged creature in the picture at left).  He shares his perspectives on social media and customer service. There seems to be a tipping point in the growth of most companies at which policies must be...
How to Make the Social Media Boom Last

How to Make the Social Media Boom Last

One more guest post by Lindsey Paho. Today, she asks what’s next for social media The rapid proliferation of social media sites has led to some speculation lately that we may be facing a sort of social media bubble. That’s not an unreasonable kind of...

Hidden costs to end-of-the-year hiring

Guest blogger, Lindsey Paho, a writer at Professional Intern  is back for another visit.  This month her post focuses on the pros and cons of end of year hiring. For the small business owner, timing of when to bring on new employees can have a significant impact for...