Great leaders aren’t born. Sure, some are born with more of an aptitude for socialization, but this doesn’t mean they’re naturally better off than someone more reserved. Charisma alone doesn’t equate to quality leadership skill.

In this program we talk about some of the first steps new leaders need to take including learning how to match their communication style to that of their team and treat their employees like customers.

Tune in with Lorraine of Roundpeg and Randy Clark while they explore what it means to be a good leader.