My friend Jon Arnold at Tuitive has launched a new blog. If you are not familiar with their work, Tuitive is an amazingly talented group of designers, who’s core expertise is creating really smart, intuitive design.
Jon’s first post is Six steps to a user-firendly website like much of what they do, is simple smart and straightforward. My favorite:
Put your phone number on every page, especially the home page.
Sometimes a visitor hits your website just because they want to call you immediately. Don’t make them dig for your contact info!
This hit home, because we had completely redesgned our site last spring, and after almost 5 months, a freind causually mentioned she couldn’t find my phone number. How many clients hadn’t bothered to keep looking?